Privacy Policy

Effective Date: Jun 1, 2025

1. Introduction

Welcome to BigCast, operated by 126 Ventures PLT. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform.
By accessing or using BigCast, you agree to the practices described in this policy.
This policy complies with Malaysia’s Personal Data Protection Act 2010 (PDPA).

We collect personal data to provide and improve our services. This includes:

Information You Provide Directly:
- From Creators: Name, email address, phone number, personal profile, and any other information you choose to include in your profile or communications.
- From Companies/Brands: Company name, contact person’s name, email address, phone number, company profile, and any other information you choose to include in your profile or listings.
- For Paid Services: Payment details (e.g., credit card information) are collected to process transactions for featured listings and other paid services.
Information Collected Automatically:
- IP addresses, device information, browser type, and usage data (e.g., pages visited, time spent on the platform, referral sources) via cookies and server logs.
Information from Third Parties:
- If you choose to link third-party services (e.g., social media accounts), we may collect information from those services as permitted by their terms and your privacy settings.
No Sensitive Personal Data: We do not collect sensitive personal data such as racial origin, political opinions, religious beliefs, or health information.

We use the collected information for the following purposes:

Account Management: To create, maintain, and manage your Creator or Company/Brand account.
Platform Functionality: To display your profiles, campaigns, and job listings; facilitate connections and communications between Creators and Brands.
Payment Processing: To process payments for featured listings and other paid services.
Communication: To send you platform updates, notifications, service announcements, and marketing communications about BigCast’s services.
Service Improvement: For internal analysis, research, and improving our platform’s features, user experience, and performance.
Security & Compliance: To protect the security and integrity of our platform and to comply with legal obligations.

We share your information only as described in this Privacy Policy:

With Other Users (On-Platform Visibility):
- Publicly Displayed Data: All data submitted by you (except contact information) for your profile or listings will be publicly visible to other users. This includes your name, company name, location, social media handles, portfolio, profile photos, and listing details.
- Interactive Sharing: Your contact information (email and phone number) will only be visible to the other party when you directly interact on the platform (e.g., a job application, campaign bid, or private message initiation).
With Third-Party Service Providers:
- We engage reputable third-party service providers to perform functions on our behalf (e.g., email service providers for marketing communications, Stripe for payment processing, website analytics providers like Google Analytics for user behavior analysis).
- We share only the necessary data with these providers, and they are contractually obligated to protect your information and use it only for the specified purposes.
For Legal Compliance: We may disclose your information if requested by legal authorities, or when required by law (e.g., valid court order, government request) to prevent fraud or for public safety.
No Selling of Personal Data: We do not sell your personal data to any third parties.

We implement reasonable security measures, including encryption, access controls, and secure server environments, to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We retain your personal data for as long as your account is active on BigCast.
If you close your account, we will retain your data for a limited period as required by law or for legitimate business purposes (e.g., financial records, resolving disputes).

You have certain rights regarding the personal data you provide directly to us:

Right to Access: You can access the personal data we hold about you.
Right to Correction: You can correct or update your personal data directly through your account settings.
Right to Deletion: You can request the deletion of your account and associated personal data by contacting us. Please note that some data may be retained if required by law or for legitimate business purposes.
Exercising Rights: You can exercise these rights by managing your profile/listing directly or by contacting us.

We use standard website cookies and other tracking technologies (e.g., from Google Analytics) for analytical and marketing purposes.
These technologies help us understand how users interact with our platform and personalize your experience.
You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top.
Your continued use of BigCast after any changes constitutes your acceptance of the updated policy.

Please contact us if you have any questions or concerns about this Privacy Policy or our data practices.